|Manufacturer Warranty / Forms, Policies and Guildes|
For normal warranties and a up to date list of current ACER products please go to www.acer.com.au
|AOpen||Please refer to the Bluechip Infotech Warranty Policy procedures|
|Apacer||Please refer to the Bluechip Infotech Warranty Policy procedures|
|ASUS||Please contact Asus directly on 1300 278 788|
|Avermedia||Please refer to the Bluechip Infotech Warranty Policy procedures|
|BenQ||Please provide proof of purchase upon submitting DOA
BenQ LCD Monitor Defect Policy
BenQ Customer Service Number: 1300 130 336
Hallmarc Business Estate
Unit C13/2A Westall Rd, Clayton 3168
Please contact Cyberpower directly on 1300 784 802
|Cyberoam||Please contact the Cyberoam Global Support Management Center (GSMC - Toll Free Number: +1800-244-359) to ascertain if the appliance qualifies for RMA. On confirmation of RMA, please request a reference ticket through the Cyberoam Online RMA Submission. On submission please include the auto-generated RMA number on the Bluechip Return Authority Request. The warranty period will begin from first registration of each appliance. Bluechip will accept DOA claims within 14 days of purchase. For further information please review the Cyberoam RMA Policy.|
|D-Link||Please contact DLink on 1300 700 100 or alternatively email D-Link at firstname.lastname@example.org|
|Eaton||Please contact 1300 303 059 for service and support nationally|
Please contact Fujitsu Service Australia directly on 1300 148 900 for service and support nationally.
|HP||Please contact HP Support on 13 10 47. For more information please visit www.hp.com.au/support
HP DOA Policy and Procedure
|Infortrend||Please refer to the Bluechip Infotech Warranty Policy procedures and advanced replacement form|
|Intel||Please contact Intel on 1800649 931 or refer to the Bluechip Infotech Warranty Policy procedures|
|Iomega||Please click here for technical support and warranty information|
|LG||Notebook DOA: Please contact LG on
1800 687 955 to obtain a CNA reference number then either fax or email
a copy of proof of purchase upon RA submission.
LCDS: Only require proof of purchase upon RA Submission.
|Nikon||Please contact Nikon on 1300 366 499|
|NU||Please refer to the Bluechip Infotech Warranty Policy procedures|
|OKI||Please contact OKI directly on 1800 807 472 or alternatively email OKI at CSC@oki.com.au|
|Pioneer||Please refer to the Bluechip Infotech Warranty Policy procedures|
|QNAP||Please refer to the Bluechip Infotech Warranty Policy procedures and advanced replacement form|
|Red leaf||Please refer to the Bluechip Infotech Warranty Policy procedures|
Please contact Sony on 1300 133 995 or 1300 137 669 for all products excluding Optical drives.
Optical drives: Please return to Bluechip IT or fill out an RA Submission.
|Targus||Please contact Targus on 1800 641 645|
Please contact Teco on 1300 660 037
|Vertex||Please refer to the Bluechip Infotech Warranty Policy procedures|
Please go to http://www.webroot.com/au/en/support/
Please contacts Xirrus support on 1300 XIRRUS.
If premium support is current then it is Next Business Day Advance Replacement from Xirrus Sydney.
If there is no premium hardware support, it is returned direct to the Xirrus support warehouse in Sydney and a repaired or replacement unit is sent back within 15 days.